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The Graham Legacy

We at Graham pride ourselves on building long-lasting relationships with our customers. Many lawn care professionals have been working with us for 30 years or more because of our quality products and top-notch customer service. They know that we care about their success. We want to understand each individual business before we start building a rig. That kind of service keeps customers coming back when it’s time to add to their fleet. 

This page features stories straight from our customers about why they keep purchasing rigs from Graham year after year. 

“I owe my livelihood to Graham.”
Aaron Chaplin
Best Lawn, Inc.
Year Spray Business Started: 1992
Year of First Graham Purchase: 1992
Graham Rigs/Units Purchased to Date: 5
Units Still In Use: 5
Units from Other Providers: 0
Problems Solved by Graham: "All of them."

For Aaron Chaplin, Graham’s the whole package – and then some

Like most guys who start lawn care companies, Aaron Chaplin first worked as a tech for someone else. In Aaron’s case, that “someone else” happened to be Max Graham, who, in addition to founding Graham Spray Equipment, ran a successful lawn care business.

The start of a long, productive relationship

Fresh out of college with a degree in horticulture, Aaron started working for Max’s lawn care business in 1991. He was eager to learn everything he could about turf, tree, and shrub care, as well as spray equipment and business operations. During his time with Graham, Aaron decided he wanted a career in the lawn care industry. By the summer of 1992, Aaron was ready to start Best Lawns, his own lawn, tree and shrub care business, and he purchased his first Graham spray unit.

Growing strong – then and today – with Graham on his side

After several years in business, Best Lawns’ customer base increased, and the company grew at a pace that required Aaron to add a second, larger Graham spray unit around 1995 and then three more in 2000. Each unit was added to accommodate an expanding workload – never to replace a spray unit that became unreliable or stopped working altogether.

When asked about his experience with other spray equipment providers, Aaron replied, “I use Graham exclusively. Time is money in the spray business, and if I need something fixed, I know they’ll get it done quickly and correctly. They’re even very good at troubleshooting over the phone. And their spray units can last almost forever. They’ve always supported my growing business, and I’ve never felt any need to go anywhere else.”

“Graham Spray Equipment has always done right by us.”
Reynolds Cook
General Manager, Southern Lawns
Year Southern Lawns Started: 1978
Years Doing Business with Graham: 40+ and counting
No. of Other Equipment Providers Used: 0
No. of Graham Rigs in the Field: 18
Age of Oldest Graham Rigs in the Field: 20 years and counting

When You Find What Works, You Stick with It

Anyone running a lawn spray business knows that top-notch techs and outstanding customer service will get you only so far. You also need spray equipment you can count on to perform day in and day out. And when you find it, you stick with it.

For Auburn, Ala.-based Southern Lawns, “what works” has always been Graham Spray Equipment. In fact, the third-generation family-owned and locally operated lawn care provider has done business exclusively with Graham for more than four decades.

‘No reason to go anywhere else’

When Reynolds Cook, Southern Lawns’s general manager, needs to purchase a new spray rig, he doesn’t even price equipment with other providers. “Graham has always done right by us, so there’s no reason for us to go elsewhere,” he explains.

“Graham spray rigs are superior products. They’re well-built, dependable, and durable,” says Reynolds, adding that several of their rigs currently in daily use are 15 to 20 years old.

And then there’s the people

High-quality equipment is not the only thing that keeps Southern Lawns coming back to Graham.

According to Reynolds, “The Graham team is full of good people. They offer great customer service, help with troubleshooting, and fast delivery for parts. Their trustworthiness and reliability are some of the most important benefits of working with Graham.”

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